Enterprise Client Success Manager

Awardco(4 years ago)

HybridFull TimeManager$126,604 - $165,249 (estimated)Customer Success

About this role

Awardco is a fast-growing employee experience company focused on making workplaces more rewarding and engaging. The Enterprise Customer Success Manager will join the Enterprise team to manage and grow relationships with large clients, helping them realize value from the Awardco platform throughout the customer lifecycle. The role supports customer retention and expansion while serving as an internal advocate for client needs.

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Required Skills

Communication
SaaS
Client Relations
Customer Success
Account Management
Strategic Planning
Relationship Building
Product Engagement
Problem Resolution
Business Reviews

Qualifications

Master's Degree

About Awardco

award.co

Awardco is a SaaS employee rewards and recognition platform that helps organizations build culture, boost engagement, and incentivize performance through peer-to-peer and manager-driven recognition, service awards, and performance programs. It offers a global rewards marketplace (including gift cards, merchandise and Amazon integration), program management, analytics, and integrations with HRIS and communication tools to automate and scale recognition. HR and people leaders use Awardco to run incentive campaigns, celebrate milestones, and measure ROI on engagement initiatives. The platform is aimed at mid-market and enterprise employers seeking customizable, data-driven recognition programs to improve retention and productivity.

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