Enterprise Customer Success Engineer (Post-Sales) - US

JetBrains(3 months ago)

HybridFull TimeMedior$60,000 - $90,000Customer Success

About this role

JetBrains is seeking Customer Success Engineers who will serve as technical points of contact, helping customers adopt their products effectively and ensuring their technical needs are met. The role involves building strong relationships with customers, understanding their technical and business challenges, and advocating for their needs within JetBrains. The position requires technical expertise, excellent communication skills, and a passion for improving customer experiences.

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Required Skills

Customer Success
Technical Consulting
Software Development
AI
DevOps
QA
ML
Architecture
Presentation
Collaboration

About JetBrains

jetbrains.com

JetBrains is a software vendor that builds developer tools and platforms, best known for the IntelliJ IDEA Java IDE and the Kotlin programming language. It offers a family of intelligent, productivity-focused IDEs (including PyCharm, WebStorm, CLion, Rider, PhpStorm, DataGrip and ReSharper) alongside team and DevOps products like TeamCity, YouTrack and Space. JetBrains emphasizes smart code completion, refactorings, deep language support, extensibility via plugins, and increasingly integrates AI-assisted features to speed development. Its products serve individual developers and teams across platforms with both commercial and free/community editions.

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