Enterprise Customer Success Manager (CSM)
Edia(18 days ago)
About this role
Edia is a Series A education technology startup using AI-driven solutions to improve student outcomes in K-12 schools. The company develops software supporting districts across the US, aiming to enhance math education, reduce absenteeism, and optimize intervention strategies.
Required Skills
- AI
- Customer Success
- Account Management
- Data Analysis
- Education Technology
- SaaS
- Stakeholder Management
- Change Management
- Educational Outcomes
- Product Feedback
Qualifications
- Bachelor's or Master's degree in Business, Computer Science, or related
- 5+ years in customer success or SaaS
- Proven enterprise sales environment experience
- Analytical and problem-solving skills
- Excellent communication skills
- Experience managing and expanding accounts
- Knowledge of education technology or K-12 challenges
- MBA (preferred)
About Edia
edia.appEdia is an AI-driven platform designed to enhance student learning outcomes by providing personalized educational support. The platform aims to boost learning efficiency and enable instructors to differentiate their teaching methods effectively. With a full guarantee backing its services, Edia focuses on delivering assistance that enhances classroom productivity tenfold.
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