Canonical

Enterprise Customer Success Manager (Japanese speaker)

Canonical(14 days ago)

RemoteFull TimeSenior$125,112 - $168,452 (estimated)Customer Success
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About this role

An Enterprise Customer Success Manager at Canonical works within the Customer Success team to support enterprise customers in adopting Canonical’s open-source platform and products. The role focuses on building trust and aligning customer objectives with Canonical’s offerings across the APAC region in a remote capacity.

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Required Skills

  • Customer Success
  • Account Management
  • Onboarding
  • Project Coordination
  • Stakeholder Management
  • Presentation Skills
  • Process Improvement
  • Agile
  • Linux
  • Cloud Computing

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Canonical

About Canonical

canonical.com

Canonical is the company behind Ubuntu, providing trusted open-source software and commercial support for enterprises. It delivers Ubuntu and related products for servers, public cloud, private datacenters, edge and IoT, along with tools for cloud-native workloads (e.g., MicroK8s, Juju, MAAS, LXD) and Ubuntu Pro for extended security and compliance. Canonical helps organizations deploy, manage, and secure infrastructure across cloud and edge environments with professional services, support, and lifecycle maintenance focused on simplicity and cost-effectiveness.

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