Staffbase

Customer Success Manager - Bilingual (Japanese)

Staffbase(1 day ago)

HybridFull TimeMedior$85,615 - $114,265 (estimated)Customer Success
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About this role

Staffbase is hiring a bilingual Japanese Customer Success Manager to support enterprise and corporate customers across APAC. The role focuses on maximizing customer value from Staffbase’s AI-native Employee Experience Platform and contributing to long-term customer relationships and company growth.

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Required Skills

  • Customer Success
  • Account Management
  • Renewal Management
  • Executive Engagement
  • Strategic Thinking
  • SaaS
  • Japanese
  • Salesforce
  • Gainsight
  • Data Analysis

+2 more

Staffbase

About Staffbase

staffbase.com

Staffbase is an AI-native intranet and employee experience platform that centralizes internal communications to help organizations reach, inform, and engage employees across locations and devices. It provides configurable intranets and mobile apps, campaign and content tools, analytics, and integrations with HR and IT systems to deliver personalized messages to both desk-based and frontline workforces. Built for enterprises, Staffbase emphasizes adoption, measurement, and streamlined workflows to boost productivity, culture, and internal alignment.

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