Enterprise Customer Success Manager
ninjaone
About this role
The Enterprise Customer Success Manager manages and nurtures relationships with large, strategic customers in a SaaS environment, focusing on growth, retention, and maximizing product utilization. The role involves strategic account management, customer engagement, and collaboration with internal teams, with a hybrid work setup in Austin or Tampa.
Skills
About ninjaone
ninjaone.comNinjaOne is an IT operations and endpoint management software company. Its platform helps organizations monitor, manage, patch, and support endpoints such as laptops, servers, and mobile devices, including remote monitoring and management, backup, and help desk functions.
About ninjaone
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$78k
per year