Senior Customer Success Manager, Enterprise

Enable(26 days ago)

HybridFull TimeSenior$146,055 - $194,141 (estimated)Customer Success

About this role

The Senior Customer Success Manager, Enterprise at Enable owns the overall success of the company’s largest and most complex customers throughout their lifecycle. The role focuses on ensuring customers realize measurable business value from Enable’s rebate management platform and become fully adopted post-implementation. This position acts as a strategic advisor and primary point of contact for strategic and enterprise accounts, closely partnering with implementation and revenue teams. It sits within a fast-growing, AI-driven SaaS organization reshaping pricing and rebate management for enterprise customers.

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Required Skills

Stakeholder Management
Strategic Advising
Executive Communication
Risk Mitigation
Customer Escalations
Data Analysis
Feedback Collection
Customer Success
Product Adoption
Account Planning

+25 more

Qualifications

6 Years SaaS Experience
Advanced Training in Customer Success

About Enable

enable.com

Enable is a SaaS platform that turns B2B rebate programs into a growth engine by centralizing and automating rebate management. Its collaborative software streamlines program configuration, claims, calculations, reconciliation, and analytics to reduce manual work, disputes, and payment errors. Enable integrates with finance and ERP systems to give finance, sales, and channel teams better visibility and control over rebates. Companies use it to scale complex incentive programs, improve partner relationships, and drive profitable growth.