UK/I Lead Customer Success Manager, Strategic Accounts

HubSpot(5 days ago)

HybridFull TimeSenior$126,168 - $169,271 (estimated)Professional Services

About this role

A Lead Customer Success Manager on HubSpot's Strategic Accounts team partners with high-value enterprise customers to ensure they realize measurable value from the HubSpot platform. The role focuses on coordinating the post-sale customer experience and aligning customer goals with HubSpot’s offerings to drive long-term retention and growth. It involves working closely with customer leadership and cross-functional teams to support strategic outcomes and visibility of platform value.

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Required Skills

Customer Success
Account Management
Strategic Consulting
Stakeholder Management
Risk Management
Project Management
Change Management
Relationship Building
Executive Presentations
Product Adoption

+1 more

About HubSpot

hubspot.com

HubSpot is a customer platform that provides marketing, sales, customer service, CMS, and CRM software to help businesses attract, engage, and retain customers. Its products include tools for lead generation, email and content marketing, marketing automation, sales pipeline management, customer support, and analytics, with a free CRM at the core. The platform is designed as an all‑in‑one, modular suite (Marketing, Sales, Service, CMS) with integrations and an app marketplace so teams can scale from startups to enterprises. HubSpot is known for its user-friendly interface and focus on inbound methodology and growth.