Enterprise Service Desk Specialist - 1st Shift
Eleven(29 days ago)
About this role
Provides technical troubleshooting and support by phone and remote connection for hardware, networks, platforms, and web-based applications. Diagnoses root causes across hardware, network, and software domains and recommends or implements solutions. Works within established processes and knowledge-base documentation and escalates critical incidents as needed.
Required Skills
- Remote Support
- Cloud Technology
- Troubleshooting
- Networking
- PC Architecture
- Wireless
- Router Configuration
- Windows
- iOS
- Ticketing
+3 more
Qualifications
- High School Diploma/GED
- CompTIA A+
- CompTIA Network+
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