IT Service Analyst I
Capital Health(30 days ago)
About this role
An IT Service Analyst 1 at Capital Health serves as the first point of contact for end-user technical issues, providing phone, email, and chat support for hardware, software, applications, network, and telecom problems. The role supports the health system's clinicians and staff by ensuring timely incident logging, initial troubleshooting, and appropriate escalation to maintain operational continuity.
Required Skills
- Technical Support
- Troubleshooting
- Active Directory
- Password Resets
- VoIP
- MDM
- Customer Service
- Ticketing
- Windows
- macOS
+2 more
Qualifications
- Associate Degree
- CompTIA A+
- ITIL Foundation
- Microsoft Modern Desktop Administrator
- Network+
About Capital Health
capitalhealth.orgCapital Health is the region's leader in providing progressive, quality patient care with exceptional physicians, nurses, and staff, as well as advanced technology.
View more jobs at Capital Health →Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at Capital Health
Similar Jobs
Customer Services Specialist I
NATIONAL(1 month ago)
Service Desk Analyst I
Nordic Global(1 month ago)
IT Operation Specialist I
Cloudflare Events(1 month ago)
IT Service Desk Agent
Nordic Global(2 months ago)
IT Support Technician III (Manufacturing Floor)
Jabil(2 months ago)
Enterprise IT Support Engineer - OSC
QTS Data Centers(1 month ago)