EOI - Customer Success Manager, Implementations

The Customer Success Manager, Implementations at CorePlan is responsible for leading pre-sales and implementation projects for a SaaS drilling management platform in the mining industry. This role involves developing tailored project plans, configuring the platform to meet specific client needs, managing data migration, and delivering customized training programs. The manager will ensure smooth transitions from sale to full platform adoption, support clients post-implementation, and maintain communication with both clients and the global CorePlan team. A strong background in customer success, project management, and technical proficiency is essential for success in this role.