EOI - Customer Success Manager, Implementations
CorePlan(2 months ago)
About this role
The Customer Success Manager, Implementations at CorePlan is responsible for leading pre-sales and implementation projects for a SaaS drilling management platform in the mining industry. This role involves developing tailored project plans, configuring the platform to meet specific client needs, managing data migration, and delivering customized training programs. The manager will ensure smooth transitions from sale to full platform adoption, support clients post-implementation, and maintain communication with both clients and the global CorePlan team. A strong background in customer success, project management, and technical proficiency is essential for success in this role.
Required Skills
- Customer Success
- Implementations
- Onboarding
- Project Management
- Data Migration
- Training Programs
- Resource Management
- Communication Skills
- Problem-Solving
- CRM Tools
+5 more
Qualifications
- Bachelor’s degree in Business, Computer Science, Engineering or similar (preferred)
About CorePlan
www.coreplan.ioCorePlan is a cutting-edge drilling management platform designed specifically for mining and exploration companies. By transitioning operations from traditional pen-and-paper methods to a cloud-based solution, CorePlan enables users to streamline drill program operations, enhance safety compliance, and optimize rig management. With features that support drill planning, digital plods, and comprehensive data reporting, CorePlan empowers teams to gain real-time visibility and control over their drilling activities, ultimately leading to improved efficiency and cost management.