EOI - Customer Success Manager, Implementations
CorePlan(28 days ago)
About this role
The Customer Success Manager, Implementations at CorePlan is responsible for leading end-to-end pre-sales and implementation projects for their SaaS drilling management platform. This role includes developing tailored project plans, configuring the software for client needs, managing data migration, delivering training programs, and ensuring smooth transitions from sales to full platform adoption. The position also requires strong project management skills and involves close collaboration with both clients and a global team, while providing post-implementation support and conducting regular account check-ins.
Required Skills
- Customer Success
- Project Management
- Implementation
- Onboarding
- Data Migration
- Training Programs
- Communication Skills
- Problem-Solving
- Technical Aptitude
- CRM Tools
+2 more
Qualifications
- Bachelor’s degree in Business, Computer Science, Engineering or similar (preferred)
About CorePlan
www.coreplan.ioCorePlan is a cutting-edge drilling management platform designed specifically for mining and exploration companies. By transitioning operations from traditional pen-and-paper methods to a cloud-based solution, CorePlan enables users to streamline drill program operations, enhance safety compliance, and optimize rig management. With features that support drill planning, digital plods, and comprehensive data reporting, CorePlan empowers teams to gain real-time visibility and control over their drilling activities, ultimately leading to improved efficiency and cost management.