Member Advocate - MXC
Credit Union of Colorado(1 month ago)
About this role
The Member Advocate at Credit Union of Colorado provides high-quality service to members primarily through remote channels, representing the organization’s core values and service expectations. The role is focused on enriching the member experience, connecting members with appropriate products and solutions, and supporting organizational goals. This is a hybrid position that collaborates with branches and support departments to ensure consistent member satisfaction.
Required Skills
- Active Listening
- Empathy
- Phone Communication
- Troubleshooting
- Digital Banking
- Research
- Collaboration
- Product Knowledge
- Call Control
- Multi-Tasking
+2 more
About Credit Union of Colorado
cuofco.orgCredit Union of Colorado is a member-owned financial cooperative serving individuals, families and small businesses across Colorado. It provides everyday checking and savings, youth accounts, digital banking, mortgages, vehicle and other loans, credit cards, and tailored small-business banking with clearly posted deposit and loan rates. Members can bank through local branches and ATMs or via online and mobile channels (including online loan applications), and the organization emphasizes community involvement and member-focused service. The credit union also offers career opportunities and community programs as part of its mission to support Colorado residents.
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