Fellow Experience Specialist, India (Contract)

Handshake(1 month ago)

HybridFull TimeJunior$89,316 - $118,565 (estimated)Handshake AI

About this role

A Fellow Experience Specialist at Handshake AI plays a key role in ensuring the smooth operation of projects and maintaining healthy talent pipelines by handling payments, contracts, and general support for the Handshake MOVE Fellows. This role involves resolving technical questions and disputes, managing up to 100 tickets daily, and collaborating closely with multiple internal teams, including Operations, Finance, Product, and Engineering. The Specialist is also responsible for analyzing common issues, improving processes, and providing tailored support to enhance the overall Fellow experience.

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Required Skills

Customer Support
Technical Troubleshooting
Payments Management
Contract Management
Relationship Building
General Inquiries
Issue Resolution
Data Analysis
Team Collaboration
Communication Skills

+13 more

About Handshake

joinhandshake.com

Handshake is a leading career platform designed for Gen Z, fundamentally transforming how young talent discovers, builds, and navigates their careers. By connecting students with job opportunities, internships, and potential employers, Handshake empowers the next generation of professionals with a modern, user-friendly interface. The platform boasts over 15 million job seekers and nearly 1 million employers, making it the largest network for early career jobs. In addition, Handshake supports career centers in providing meaningful guidance to students, enhancing their transition from education to employment.