Global Safety Response Ops Analyst
OpenAI(3 months ago)
About this role
The Global Safety Response Ops Analyst at OpenAI is responsible for managing high-priority safety escalations across the organization's products while ensuring compliance with legal and policy requirements. This role involves operating across multiple systems to handle user reports, conducting quality reviews, and implementing process improvements and automations. The Analyst must also analyze trends to inform policy and product changes while providing empathetic support during sensitive situations. The position requires 24/7 availability, including rotating shifts, and a strong background in trust, safety, and risk operations.
Required Skills
- Trust
- Safety
- Risk Operations
- Case Resolution
- Incident Management
- Process Improvement
- Automation
- Quality Reviews
- Data Analysis
- User Reports
+11 more
About OpenAI
openai.comThe company specializes in providing innovative solutions to enhance online experiences for businesses and consumers. It offers a range of products and services designed to streamline operations, improve customer engagement, and drive growth in the digital landscape. With a focus on user experience and cutting-edge technology, the company aims to empower businesses to thrive in a rapidly evolving market.
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