Policy & Strategic Response Agent

Reddit(28 days ago)

RemoteContractMedior$65,895 - $90,424 (estimated)Policy & Strategic Response

About this role

Contractor role supporting Reddit’s Policy & Strategic Response team to triage and resolve common, lower-priority Code of Conduct reports. The contractor will reduce ticket volume by determining actionability, creating Jira tickets, investigating cases, and sending outreach to violating communities. Complex or noncompliant situations are escalated to the CoC team so they can focus on higher-priority enforcement work.

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Required Skills

Report Review
Ticket Creation
Investigation
Outreach
Escalation
Jira
Zendesk
Communication
Judgment
Reddit Familiarity

About Reddit

redditinc.com

Reddit is a social news and discussion platform where users submit links, posts, and media into topic-based communities called subreddits. Content is surfaced and ranked by user voting and threaded discussions, and the site hosts popular formats like AMAs (Ask Me Anything) and community-driven events. Reddit provides moderation tools, mobile apps, and advertising products for brands and agencies. It’s known for its passionate niche communities and outsized influence on internet culture and trends.