Senior Professional Services Engineer (Chatbot)
NICE(6 days ago)
About this role
NiCE is seeking a Senior Professional Services Engineer to deliver expertise and solutions for AI-driven applications and contact center technologies. The role involves technical implementation, project management, business consulting, and mentorship, working closely with clients to optimize digital products and AI tools.
Required Skills
- AI
- CRM
- APIs
- NLU
- Chatbots
- Configuration
- Contact Center
- Generative AI
- Knowledge Management
- Automation
About NICE
nice.comNICE is a global software company that delivers AI‑driven customer service automation and customer experience (CX) solutions. Its cloud platforms provide contact‑center‑as‑a‑service, conversational AI, analytics, workforce engagement and process automation to help enterprises boost efficiency, improve customer interactions, and meet compliance needs. Organizations across industries use NICE’s integrated AI, analytics and automation tools to streamline operations, reduce costs, and personalize customer journeys.
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