Guest Relations Officer - Barceló Torre de Madrid
Barceló Grupo
About this role
Join Barceló Hotel Group as a key contact for VIP clients, managing their check-ins and ensuring their satisfaction throughout their stay. The position provides an opportunity to work closely with guests, address their needs, and implement improvements based on customer feedback. You will also promote additional services while representing the hotel positively to enhance guest loyalty.
Skills
Qualifications
About Barceló Grupo
barcelogrupo.comBarceló Hotel Group es la 2ª cadena de España y una de las 30ª más grandes del mundo en número de habitaciones. Actualmente cuenta con más de 270 hoteles urbanos y vacacionales de 4 y 5 estrellas, que suman más de 62.000 habitaciones, distribuidos en más de 25 países y comercializados bajo cuatro marcas.
Recent company news
Wine BusinessDominican Brand Ron Barceló Remains the Leaders in the Spanish Market With a Record 1.3 Million Cases Sold in 2022
Jul 28, 2023
business-people.esBarceló aprueba el mayor dividendo de su historia
Jun 24, 2025
SivariousLas cadenas hoteleras españolas buscan personal: estos son los puestos y condiciones
Sep 12, 2024
Crónica GlobalLa promotora de eventos LGTBI Locamente cierra su mejor año con seis millones de euros facturados
Jan 23, 2024
Siete Días JumillaGarcía Carrión, entre los directivos que más confianza generan en España
Apr 25, 2020
About Barceló Grupo
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Barceló Grupo.
Salary
$42k – $58k
per year