Head of Customer Support
Sully(15 hours ago)
About this role
Sully.ai is seeking a Head of Customer Support to establish and lead their global support team for AI healthcare products. The role involves designing support workflows, managing technical customer inquiries, and collaborating with various teams to enhance customer experience. This position is crucial for building the support infrastructure to ensure excellent service and incident management.
Required Skills
- Customer Support
- API Integration
- Incident Management
- Ticketing Systems
- Healthcare Technologies
- Support Workflows
- SaaS
- AI
- EHR Integrations
- Team Management
About Sully
www.sully.aiSully.ai is a pioneering healthcare technology company that leverages artificial intelligence to streamline operations in hospitals. Their innovative AI team includes roles such as Nurse, Receptionist, Scribe, Medical Assistant, Coder, and Pharmacy Technician, aimed at efficiently managing everything from patient check-ins to prescription handling. By automating these tasks, Sully.ai saves doctors valuable time, allowing them to focus on patient care. The platform is designed to enhance the efficiency of healthcare delivery while reducing administrative burdens in medical practices.
View more jobs at Sully →