Head of Global Customer Support
Airwallex
About this role
Airwallex is seeking an experienced leader to head its global customer support organization. The role involves developing support strategies, managing international teams, and collaborating with cross-functional teams to enhance customer experience and operational efficiency.
Skills
About Airwallex
airwallex.comAirwallex is a trusted global payments and financial platform that helps businesses scale internationally with global business accounts, high-speed transfers, multi-currency cards, and online payments. It extends its offering with embedded finance and a complete financial infrastructure to streamline cross-border payments, payouts, and treasury management. Built with an API-first approach, Airwallex provides fast, low-fee international payments and broad currency coverage for developers and companies worldwide. By reducing traditional banking friction, Airwallex enables faster growth and smoother global commerce.
About Airwallex
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Airwallex.
Salary
$150k – $200k
per year