Head of Operations - Healtcare Division
Montu(28 days ago)
About this role
The Head of Operations for the Healthcare Division at Montu UK is responsible for establishing a high-performing pharmacy operations function as the company scales rapidly. This role involves designing operational strategies, optimizing workflows, and leading teams of over 100 FTEs to ensure compliance while driving efficiency in a digital-first pharmacy model. Key responsibilities include managing KPIs, ensuring patient safety, and collaborating with various stakeholders to support growth and operational readiness within a highly regulated environment. Ideal candidates will have a track record in scaling operations, strong leadership capabilities, and a background in logistics or consumer services, with preferred experience in online pharmacy or digital healthcare.
Required Skills
- Operational Leadership
- Workflow Optimization
- Team Scaling
- KPI Management
- Service Delivery
- Revenue Growth
- Bottleneck Identification
- High-Velocity Fulfilment
- Product Launch Support
- Recruitment
+9 more
Qualifications
- Pharmacy degree (BPharm/MPharm) or other clinical background
- GPhC compliance knowledge
- Experience with controlled drugs, including CBPMs and Schedule 2 compliance
About Montu
www.montu.ukMontu is a modern lifestyle brand that focuses on providing users with high-quality, stylish, and functional products designed to enhance everyday living. The company emphasizes innovation and sustainability, ensuring that their offerings are both practical and environmentally friendly. Their diverse range of products caters to a variety of needs, appealing to a broad audience. Montu is dedicated to delivering exceptional customer experiences through thoughtful design and superior craftsmanship.