Head of Professional Services Excellence
Adyen(11 days ago)
About this role
Head of Professional Services Excellence at Adyen is a senior leadership role responsible for shaping and maturing the Professional Services function as the company scales. The role focuses on improving how Professional Services operates to support growth and customer outcomes within Adyen’s payments platform. The position is based in Chicago and partners closely with PS and Operations leadership to drive long-term impact.
Required Skills
- Leadership
- Strategy
- Operational Excellence
- Change Management
- Process Improvement
- Stakeholder Management
- Team Building
- Project Management
- Cross-Functional Collaboration
- Communication
About Adyen
adyen.comAdyen is a global payments platform that provides end-to-end payments infrastructure for businesses, handling online, mobile, and in-person transactions with a single unified solution. It combines payment processing, acquiring, risk and fraud management, and reconciliation tools, plus support for many local payment methods and currencies. Merchants use Adyen for its real-time reporting, developer-friendly APIs, and built-in tools to optimize authorization rates and simplify global expansion. The company serves large retailers, marketplaces and enterprises seeking a single provider for global payments and unified commerce.