Head of School Success

Workshop Ventures(2 months ago)

RemoteFull TimeDirector$100,000 - $130,000Medley

About this role

The Head of School Success at Medley Learning will oversee the entire customer journey for district and school partners, from onboarding to renewal, while building the operational systems needed for scaling the company's impact. This role involves designing scalable processes for implementation and customer support, driving engagement with Medley's AI-driven educational solutions, and serving as the key link between school clients and the product team. The position requires extensive experience in K-12 education and customer success, emphasizing relationship-building and a deep understanding of the needs of multilingual learners and students with disabilities.

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Required Skills

Customer Journey Management
Implementation Systems
Engagement Strategies
Scalable Processes
HubSpot Expertise
Customer Communication
Data Monitoring
Cross-Functional Collaboration
Education Expertise
Relationship Building

+5 more

About Workshop Ventures

www.workshop.dev

Workshop Ventures is a venture studio dedicated to building and investing alongside founders in the areas of climate and education. The team comprises experienced entrepreneurs who aim to solve critical problems by developing scalable, self-sustaining businesses. With a co-founder mentality, Workshop provides tailored support to a select group of startups, ensuring hands-on collaboration and guidance to accelerate their growth. Their approach takes advantage of deep operational expertise and a commitment to fostering long-term founder leadership.