Crossroads

Help Desk Analyst Tier 2 - Greenville, SC

Crossroads(2 months ago)

Greenville, SCOnsiteFull TimeMedior$66,979 - $91,038 (estimated)Information Technology
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About this role

A Tier 2 Help Desk Analyst at Crossroads Treatment Centers supports the IT operations of outpatient clinics that provide medication-assisted treatment for opioid use disorder. The role is part of the IT/service desk function, helping maintain reliable clinical systems and contributing to documentation and knowledge initiatives. This position is based in Greenville, SC and supports the organization’s mission to improve access to treatment.

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Required Skills

  • Troubleshooting
  • Customer Service
  • Hardware Repair
  • Windows 11
  • Microsoft Office
  • EMR Systems
  • Mobile Devices
  • Endpoint Management
  • Intune
  • Networking

+5 more

Qualifications

  • CompTIA A+
  • CompTIA Security+

Discover compassionate outpatient treatment for substance use disorder treatment, including suboxone and methadone programs, and counseling.

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