Help Desk Analyst
WIZELINE(1 day ago)
About this role
A Helpdesk Tier 1 Support Analyst at Wizeline provides first-level IT support and delivers an excellent user experience while working onsite in Bogotá. The role is suited for someone who enjoys problem-solving, interacting with users, and collaborating with distributed teams within an AI-native technology company.
Required Skills
- English Proficiency
- Customer Service
- Problem Solving
- Microsoft 365
- Active Directory
- RMM Tools
- Ticketing Systems
- Windows
- macOS
- Documentation
+3 more
About WIZELINE
wizeline.aiWizeline is a global technology services and AI-driven product engineering company that helps enterprises design, build, and scale digital products. They combine software engineering, data, and AI expertise to modernize platforms and deliver custom solutions across industries like fintech, media, healthcare, and retail. Wizeline also emphasizes nearshore delivery and strong product strategy to help teams move faster while maintaining quality and scalability.
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