Help Desk Technician
University of Miami
About this role
A full-time Help Desk Technician at the University of Miami IT Department providing first-line support for Learning Platforms and serving as the initial point of contact for instructors, staff, and students. The role supports the university’s learning management system and integrated academic technologies to ensure a seamless learning experience. The position is hybrid in South Florida and is a staff role focused on delivering timely, detail-oriented customer service.
Skills
Qualifications
About University of Miami
miami.eduThe University of Miami is a private research university in Coral Gables, Florida, serving more than 16,000 students from around the world. It is a vibrant, diverse academic community focused on teaching and learning, the discovery of new knowledge through research, and service to the South Florida region and beyond. UM offers a wide range of undergraduate, graduate, and professional programs with an emphasis on interdisciplinary scholarship, innovation, and community engagement.
Recent company news
University of Miami NewsBryan Michael | University of Miami Development and Alumni Relations
1 day ago
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About University of Miami
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for University of Miami.
Salary
$62k – $82k
per year