Senior Service Desk Analyst
Logicalis
About this role
A 1st Line Service Desk Analyst at Logicalis is the initial point of contact for customers needing IT support, providing first-level assistance via phone and email across a broad set of technologies. The role is part of a multi-skilled team operating a 24x7 service aligned to South Africa business hours and focuses on ensuring service continuity and appropriate escalation to resolver teams.
Skills
Qualifications
About Logicalis
logicalis.comPartner with Logicalis for targeted IT solutions that enable your business to succeed in a digital-first world. From assessment to managed IT services, we have a blueprint for your success.
Recent company news
BNamericasUK group Logicalis seeks to bring its Mexican operations up to par with Brazil
Nov 13, 2025
Counterpoint ResearchPost Event Coverage: Logicalis’ Journey to Become “Architects of Change” in LATAM ICT Environment
Jun 25, 2020
TI INSIDE OnlineMarcio Caputo takes over as Executive Vice President of Logicalis in Brazil
Oct 14, 2024
About Logicalis
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Logicalis.
Salary
$54k – $72k
per year