Service Desk Tech I

Clinical Careers Page(2 months ago)

Kansas City, KSOnsiteFull TimeJunior$0 - $0Information Technology

About this role

A Service Desk Tech I at Bell Hospital is an entry-level IT support role focused on supporting hospital staff with desktop systems, peripherals, and software. The position interacts with users through phone, email, chat, and in-person visits, while maintaining service documentation and knowledgebase articles. The role supports multiple locations across the Kansas City metro and participates in an on-call rotation.

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Required Skills

Telephone Support
Desktop Support
Troubleshooting
Customer Service
Ticketing
Knowledgebase
Microsoft Office
Windows
Remote Support
Onsite Support

Qualifications

High School Diploma
Associate Degree
Microsoft Windows Certification
Hospital IT Certification

About Clinical Careers Page

kansashealthsystem.com

The University of Kansas Health System is a nonprofit academic medical center headquartered in Kansas City, Kansas, providing comprehensive inpatient and outpatient care across Kansas and the Midwest. It delivers advanced specialty services — including an NCI‑designated cancer center, Level I trauma care, transplantation, cardiology, neurosurgery, orthopedics and comprehensive stroke care — supported by research and training through its affiliation with the University of Kansas Medical Center. The system emphasizes complex, referral‑level care and innovation, holds Joint Commission accreditation and Magnet nursing recognition, and operates multiple locations and patient access options across the region.

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