Help Desk Technician
CBE Group(1 month ago)
Cedar Falls, IAOnsiteFull TimeJunior$43,000 - $52,000Information Technology
Apply NowAbout this role
CBE Companies is hiring an onsite Help Desk Technician to join its technical support team at locations in Cedar Falls, IA or Clarksville, TN. CBE is a global contact center services provider with extensive employee benefits, ongoing training, and career advancement opportunities. The role supports the company’s day-to-day IT operations and contributes to maintaining reliable systems for users.
Required Skills
- Technical Troubleshooting
- Customer Service
- Hardware Installation
- Software Installation
- Mobile Device Management
- Inventory Management
- Documentation
- Password Reset
- Communication
- Phone Etiquette
Qualifications
- Two-Year Degree
- Four-Year Degree
- Computer Science/MIS/CIS Degree (preferred)
- ITIL (preferred)
- CompTIA A+ Essentials (preferred)
About CBE Group
cbegroup.comCBE Group offers comprehensive debt collection, and compliance services to optimize financial performance and customer engagement.
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