Help Desk & Training Specialist (Professional Services Industry)

Latitude Inc(5 days ago)

Baltimore, MDOnsiteFull TimeMedior$75,888 - $102,118 (estimated)Information Technology

About this role

A Help Desk & Training Specialist supporting employees in a fast-paced professional services firm, focused on ensuring staff are proficient with firm systems, software, and technology tools. The role emphasizes technical support, onboarding, and training while maintaining confidentiality and a client-service mindset. The specialist works with IT, HR, and management to improve user experience and technology adoption.

View Original Listing

Required Skills

Help Desk
Technical Support
Troubleshooting
Device Support
Microsoft 365
Ticketing Systems
Onboarding
Training Delivery
Documentation
Access Management

+1 more

About Latitude Inc

latitudeinc.net

Latitude, Inc. is a Hanover, Maryland–based staffing and government services firm that provides industry-specific consulting, contract, contract-to-hire, and permanent placement across information technology, bioscience, engineering, accounting & finance, and manufacturing. The company also supports public-sector programs and holds past performance in IT, finance, and engineering contracts. Latitude connects employers and candidates with targeted recruitment, searchable job listings, and resume submission services to fill technical and professional roles.