Client Service Specialist (UK)
capital.com
About this role
This role provides front-line support to clients of a leading digital asset trading platform, handling inquiries and issues across chat, email, and phone. The position focuses on guiding users through platform features and KYC processes while ensuring a positive client experience. You will help improve the product by collecting and relaying client feedback and maintaining strong communication with internal teams. The job is based in Sofia within a dynamic, fast-growing fintech environment.
Skills
About capital.com
capital.comCapital.com is a fintech trading platform that enables retail and institutional clients to trade a wide range of instruments—stocks, ETFs, forex, indices, commodities and cryptocurrencies—via CFDs and supported underlying markets. It provides web and mobile apps with advanced charting, real‑time market data, AI-driven insights and risk‑management tools alongside commission‑free pricing and competitive spreads. Regulated across multiple jurisdictions (including the UK, EU and Australia), Capital.com also emphasizes trader education and analytics to make markets more accessible to a global user base.
Recent company news
Capital.comEnel Stock Forecast | €53bn 2026–2028 Plan
1 week ago
Capital.comAbout Capital.com
May 6, 2025
Cathay CapitalAdvanced Machine Intelligence (AMI) is Enabling the Next AI Revolution — Built on Foundational World Models
3 days ago
Capital.comBerkshire Hathaway stock splits | BRK splits
Nov 24, 2025
Renaissance CapitalIPO News - DAT SPAC: The crypto sell-off has punished digital asset treasury companies, so where does that leave these 10 SPAC deals?
2 days ago
About capital.com
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for capital.com.
Salary
$50k – $67k
per year
More jobs at capital.com
Similar Jobs
Customer Success Officer (Uzbek Speaking) - Remote
Libertex Group
Client Support Specialist - Financial Services, Chicago
Advyzon
Helpdesk Engineer - ST-FNW240531 013/01
Xcellink Pte Ltd
Conseiller Client (F/H) - Service Client - Fès - Français
Philip Morris International
Conseiller Client (F/H) - Service client - Rabat - Espagnol
Philip Morris International
Conseiller Client (F/H) - Service client - Marrakech - Français / Anglais
Philip Morris International