IT Helpdesk Technician Level 2

Murgado Automotive Group(5 months ago)

Laguna Niguel, CAOnsiteFull TimeJunior$48,471 - $65,512 (estimated)Information Technology

About this role

The IT Helpdesk Technician at Murgado Automotive Group provides first-line technical support for users at two Mercedes-Benz locations in Southern Orange County. The role focuses on maintaining the reliability and efficiency of IT systems while serving as a key contact for resolving day-to-day technical issues. The technician works within a collaborative IT department and occasionally supports after-hours projects and upgrades. This position supports a growing automotive group with opportunities for professional development and advancement.

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Required Skills

Technical Support
Remote Support
RMM Tools
Desktop Support
Hardware Installation
Software Configuration
Peripheral Maintenance
User Account Management
Access Control
Troubleshooting Skills

+10 more

Qualifications

Valid Driver's License
CompTIA A+
Network+
MCP
Degree in IT
Degree in Computer Science

About Murgado Automotive Group

murgadoautomotivegroup.com

Murgado Automotive Group is a multi-location dealership group headquartered in Miami with showrooms in Miami, Stuart and Jacksonville (FL), Edison (NJ), Chicago (IL), and Richmond (VA). The group offers a large selection of new and pre-owned vehicles and provides full dealership services including sales, financing, service and parts. Their website features online inventory, digital retail tools and scheduling to help customers browse vehicles and customize payments remotely. Murgado positions itself as a regional dealer network serving drivers across Florida, the Midwest and the Mid‑Atlantic.