Implementation Manager
12twenty(29 days ago)
About this role
The Implementation Manager joins 12twenty's Customer Experience team to own onboarding and adoption of the company's talent platform for mid-market to light-enterprise clients. This individual contributor role focuses on driving long-term customer success through high-touch, multi-month implementations and handoff to Customer Success. The position is fully remote and supports strategic, stakeholder-driven engagements that scale across many concurrent projects.
Required Skills
- Implementation
- Project Management
- Stakeholder Management
- Training Delivery
- Executive Communication
- Cross-Functional
- Risk Mitigation
- Customer Onboarding
- Account Management
- Technical Familiarity
+9 more
About 12twenty
12twenty.com12twenty is a data-driven early-career hiring platform that helps universities and employers connect top college talent with the right career opportunities. It offers tools for sourcing, engagement, workflow management, and reporting so career services and employers can streamline recruiting and measure outcomes. Used by higher-education career centers and employers alike, 12twenty focuses on making early-career hiring more efficient, data-informed, and relationship-driven (including events like 12twenty_live).
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