Implementation Manager
Mercury(21 days ago)
About this role
Mercury is hiring an Implementation Manager to support its highest-value new customers at the start of their journey, helping them get set up and confident using Mercury’s financial stack. The role focuses on delivering short, high-impact implementation and education experiences for founders and operators, and translating early customer learnings into insights for internal teams.
Required Skills
- Customer Onboarding
- Implementation Management
- Customer Training
- Stakeholder Management
- Founder Enablement
- Workflow Enablement
- Prioritization
- Risk Assessment
- Data Analysis
- Usage Monitoring
+5 more
About Mercury
mercury.comMercury is a fintech bank built for startups and tech-forward businesses, offering business checking and savings, cash management, virtual and physical cards, and integrated payments. It emphasizes an API-first platform and developer-friendly tools for automation, payouts, and treasury workflows, plus integrations with accounting and treasury software. Mercury operates through partner banks to provide FDIC-insured accounts and adds features like team controls, compliance tooling, and venture-focused services that appeal to fast-growing companies.
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