Customer Support Specialist

AirDNA

1 month ago

3.8 on Glassdoor

Barcelona, Spain

Hybrid

Full Time

Medior

2 applicants

View Job Listing

Apply to 100+ jobs

About this role

AirDNA is a data-driven company that provides market intelligence and property management tools for the short-term rental industry. The Customer Support Specialist role is based in Barcelona and represents AirDNA to a wide range of users—from individual hosts to enterprise customers—helping them get value from the platform. The role is part of a growing, international team focused on enabling confident, data-informed short-term rental decisions.

Skills

About AirDNA

airdna.co

AirDNA is a short-term rental data and analytics platform that tracks performance for over 10 million Airbnb and Vrbo listings worldwide. It provides market- and property-level insights — occupancy, pricing, revenue estimates, seasonality, and demand metrics — for hosts, property managers, and real-estate investors. AirDNA offers tools, reports, and data products for market research, investment analysis, forecasting, and benchmarking. Users rely on it to evaluate rental potential, set optimized rates, and make data-driven investment and operational decisions in the vacation-rental market.