Implementation & Onboarding Project Manager

Block(29 days ago)

HybridFull TimeMedior$60,580 - $110,960Customer Success

About this role

Global Seller Onboarding Specialists manage the final stages of the sales funnel to drive US merchants to activation and accelerate the onboarding process. They use deep product and industry knowledge to project-manage the onboarding stage and guide sellers through discovery, setup, and training so they can effectively use Square’s platform. This is a customer-facing role involving a mix of remote and onsite merchant interactions and occasional travel.

View Original Listing

Required Skills

Sales Onboarding
Merchant Training
Onsite Support
Remote Consultation
Cross-Functional Alignment
Stakeholder Communication
Product Expertise
Project Management
Training Materials
Data Migration

+2 more

Qualifications

BA/BS Degree

About Block

block.xyz

Block, Inc. builds technology to increase access to the global economy by connecting businesses and consumers across commerce, payments, and financial services. Its ecosystem includes Square (merchant point‑of‑sale, payments, hardware and business tools), Cash App (peer‑to‑peer payments, banking, investing and crypto), Afterpay (buy‑now‑pay‑later), TIDAL (music streaming), Bitkey (blockchain/security products) and Proto (R&D and product incubation). Block offers payments processing, merchant services, lending, payroll, subscriptions, developer APIs and integrated hardware aimed at simplifying commerce for small businesses and individuals. The company emphasizes developer-friendly tools and consumer apps to expand financial inclusion globally.