Implementation Manager, SMB

Shopmonkey(11 days ago)

HybridFull TimeMedior$60,000 - $70,000Implementation

About this role

An Implementation role on Shopmonkey’s Implementation Team supporting adoption of Shopmonkey’s cloud-based auto-repair shop software. The position is within a fast-growing Silicon Valley startup focused on serving automotive repair shops across the U.S. and Canada. It sits at the intersection of product and customer-facing teams, helping customers begin their journey with Shopmonkey.

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Required Skills

Customer Service
Implementation
Training
Project Management
Problem Solving
Communication
SaaS
Automotive Knowledge
Multi-Tasking

About Shopmonkey

shopmonkey.io

Shopmonkey is a cloud-based shop management platform for auto repair and collision shops that centralizes operations and customer workflows. It offers invoicing and POS, CRM and customer communication, parts and inventory management, appointment scheduling, repair orders/technician workflows, and integrated payments. The product is designed to simplify shop administration, improve shop efficiency, and boost revenue through streamlined estimates, digital paperwork, and reporting. Shopmonkey targets independent and multi-location repair shops and offers demos to get started.