Implementation Support Associate
OpenLoop(1 month ago)
About this role
An Implementation QA specialist at OpenLoop who supports delivery readiness for tele-health software projects, ensuring systems are validated and stable before client handoff. The role partners with Implementation, Customer Success, and other internal teams to maintain project status, documentation, and knowledge base. This position is entry-level, based in Lima with a hybrid work model and formal Peruvian employment benefits.
Required Skills
- Testing
- QA
- Troubleshooting
- Documentation
- Configuration
- Communication
- Time Management
- Risk Management
- Stakeholder Management
- Program Management
+2 more
Qualifications
- Bachelor's Degree in Business, Industrial Engineering, Information Systems or Related Field
About OpenLoop
openloophealth.comOpenLoop Health is a white‑label telehealth infrastructure provider that helps healthcare organizations launch and scale virtual care programs. It delivers configurable, end‑to‑end clinical, legal, and financial solutions—from a la carte services to full‑stack platforms—custom‑branded to its partners. The company leverages AI to streamline clinical workflows, enhance patient support, and guide optimized care pathways. Founded in 2020 and led by Dr. Jon Lensing, OpenLoop serves hospitals, health systems, employers, and retailers across the U.S.
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