Incident Commander, Program Manager

Block(1 day ago)

RemoteFull TimeSenior$163,600 - $245,400Risk

About this role

Block is seeking an Incident Commander to lead their Critical Incident Management Team in responding to high-severity incidents that could impact operations, customers, or regulatory compliance. The role involves coordinating cross-functional teams, managing incident response processes, and ensuring effective resolution and communication.

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Required Skills

Incident Management
Crisis Response
Project Management
Regulatory Compliance
Communication
Coordination
Documentation
Incident Reporting
Stakeholder Management
Operational Resilience

About Block

block.xyz

Block, Inc. builds technology to increase access to the global economy by connecting businesses and consumers across commerce, payments, and financial services. Its ecosystem includes Square (merchant point‑of‑sale, payments, hardware and business tools), Cash App (peer‑to‑peer payments, banking, investing and crypto), Afterpay (buy‑now‑pay‑later), TIDAL (music streaming), Bitkey (blockchain/security products) and Proto (R&D and product incubation). Block offers payments processing, merchant services, lending, payroll, subscriptions, developer APIs and integrated hardware aimed at simplifying commerce for small businesses and individuals. The company emphasizes developer-friendly tools and consumer apps to expand financial inclusion globally.

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