Incident Management Analyst (Executive - Incident Management)
NCR Atleos(3 months ago)
About this role
The Executive - Incident Management at NCR Atleos is responsible for monitoring the ATM fleet and driving actions to resolve issues affecting ATM availability. As the first contact for customers and field support, the role involves managing outage situations and ensuring effective communication with stakeholders about incident status.
Required Skills
- Incident Management
- Customer Support
- Troubleshooting
- Communication
Qualifications
- Associate Degree
- Technical Diploma
About NCR Atleos
ncratleos.comDelivering exceptional ATM & ITM solutions, NCR Atleos empowers financial institutions & retailers to expand access & optimize branch operations.
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