Genetec

Ingénieur Support Dédié EMEA / Dedicated Customer Support EMEA - F/H/X

Genetec(4 months ago)

HybridFull TimeMedior$102,832 - $136,310 (estimated)Professional Services
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About this role

Dedicated Customer Support Engineer EMEA at Genetec supporting strategic clients across Europe, maintaining strong customer relationships and ensuring system performance. The role is part of the Professional Services team at an international security software company and involves occasional travel to client sites for troubleshooting, assessments, and training. Genetec emphasizes innovation, continuous learning, and an inclusive workplace.

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Required Skills

  • Technical Support
  • Customer Relations
  • Troubleshooting
  • Training
  • Networking
  • Windows
  • Virtualization
  • SQL Server
  • CCTV
  • Access Control

+4 more

Qualifications

  • Degree in Computer Science
  • Degree in Telecommunications
  • Degree in Electrical Engineering
  • Genetec Certification
Genetec

About Genetec

genetec.com

Genetec Inc. is a leader in unified physical security software, providing innovative solutions for managing and enhancing security operations. Their comprehensive platform integrates various security technologies, including video surveillance, access control, and automatic license plate recognition, enabling organizations to protect people, assets, and operations. With a focus on improving efficiency and situational awareness, Genetec empowers businesses across multiple sectors to safeguard their environments effectively.

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