Intern - Customer Care & Billing Implementations
National Information Solutions Cooperative (NISC)(21 days ago)
About this role
NISC is hiring a Summer 2026 intern to support its Broadband Service Implementation team, helping utility and telecom members across North America. The role sits within a customer-facing implementation environment with moderate customer interaction and close collaboration with other implementation teams and software developers. The internship runs May through August and focuses on supporting member/customer success during software implementation and migration efforts.
Required Skills
- Customer Support
- Troubleshooting
- Data Entry
- Data Migration
- Training Coordination
- Data Validation
- Environment Configuration
- Email Communication
- Case Management
- Customer Follow-Up
+8 more
Qualifications
- High School Diploma
- Pursuing Bachelor's Degree
About National Information Solutions Cooperative (NISC)
nisc.coopNISC (National Information Solutions Cooperative) is a member-owned IT cooperative that has developed and supported integrated software and hardware solutions for utilities and broadband providers for more than 50 years. Focused on member needs, NISC delivers customer information and billing systems, operations and engineering tools (GIS, outage management, meter data/AMI), workforce management, cybersecurity, and managed IT services tailored to utilities and telecommunications companies. The cooperative model emphasizes long-term partnership, implementation support, and industry-specific compliance and security to help members modernize operations and deliver reliable broadband and energy services.
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