Cigna Healthcare

IOH Complaint Handler

Cigna Healthcare(2 days ago)

Kuala Lumpur, MalaysiaOnsiteFull TimeMedior$60,903 - $83,167 (estimated)Customer Service
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About this role

This role involves managing customer complaints in the financial services or insurance sectors, ensuring timely resolution while providing high-quality customer service. The position emphasizes process improvement, data analysis, and collaboration across teams to enhance the customer experience.

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Required Skills

  • Customer Service
  • Complaint Handling
  • Root Cause Analysis
  • CRM
  • Process Improvement
  • Data Analysis
  • Communication
  • Stakeholder Engagement
  • Problem Solving
  • FCA
Cigna Healthcare

About Cigna Healthcare

cignainternational.com

Cigna Healthcare, International Health offers a wide range of comprehensive health plans for businesses, government entities, non-government organisations, individuals and families across the world.

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