IT Customer Service Analyst

Clinical Careers Page(1 month ago)

Smithfield, RIOnsiteFull TimeJunior$42,200 - $89,980Information Technology

About this role

An IT Customer Service Analyst at CVS Health delivers customer-focused distributed computing and help desk support to maintain consistent IT services across the organization. The role supports technology initiatives, collaborates with internal stakeholders, and helps ensure service quality and adherence to corporate IT standards.

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Required Skills

Desktop Support
Help Desk
Hardware Troubleshooting
Software Troubleshooting
Asset Management
ServiceNow
Network Administration
Installation Services
Disaster Recovery
Communication Skills

Qualifications

High School Diploma
GED
Bachelor's Degree in Computer Science
MCSE
MCA
LAN Certification

About Clinical Careers Page

cvshealth.com

CVS Health is America's leading health solutions company, providing integrated services across retail pharmacy (CVS Pharmacy), pharmacy benefits management (CVS Caremark), and health insurance (Aetna). The company offers pharmacy services, health plans, clinical care (including MinuteClinic), and health-and-wellness programs for consumers, employers, and government payers. By combining a large national retail footprint with claims processing, care management, and clinical services, CVS Health aims to coordinate care, lower costs, and improve health outcomes. Businesses and consumers use its solutions for medication management, plan administration, and in-person and virtual care.

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