Helpdesk Technician

EOS (1 month ago)

Bangalore, IndiaOnsiteFull TimeMedior$66,777 - $90,494 (estimated)Information Technology

About this role

The IT Helpdesk Technician ensures the smooth operation of the organisation's IT environment by supporting internal and external stakeholders and maintaining high customer satisfaction. The role supports global service desk channels and in-office needs while contributing to departmental processes and compliance. This position helps sustain IT readiness and service quality across hardware, software, and access systems.

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Required Skills

Laptop Support
ITSM
Slack Support
Walk-Up Support
Desktop Support
Hardware Support
Software Support
Jira Monitoring
Software Provisioning
Ticket Escalation

+8 more

Qualifications

Technical Certification
Bachelor's Degree in IT-related Field

About EOS

eosits.com

EOS IT Solutions is a family-run global technology and logistics company that designs, deploys and supports connected workspaces and collaboration solutions for large enterprise customers. They deliver business IT services — including managed services, unified communications, cloud and network deployments — combined with logistics expertise to ensure global rollouts run smoothly. EOS positions itself as a partner to the world’s largest industry leaders, focusing on secure, scalable workplace technology and end-to-end project delivery.