Helpdesk Technician
EOS (1 month ago)
About this role
The IT Helpdesk Technician ensures the reliable operation of the company's IT infrastructure by providing technical support to internal and external stakeholders. The role focuses on resolving hardware and software issues, maintaining service desk processes, and supporting onboarding/offboarding tasks. The technician contributes to customer satisfaction and operational efficiency within the IT department.
Required Skills
- Ticketing
- ITSM
- Slack Administration
- Google Workspace
- Laptop Imaging
- Software Provisioning
- User Deprovisioning
- Escalation Management
- Troubleshooting
- Customer Service
+4 more
Qualifications
- Technical Certification
- Bachelor's Degree in an IT-Related Field
About EOS
eosits.comEOS IT Solutions is a family-run global technology and logistics company that designs, deploys and supports connected workspaces and collaboration solutions for large enterprise customers. They deliver business IT services — including managed services, unified communications, cloud and network deployments — combined with logistics expertise to ensure global rollouts run smoothly. EOS positions itself as a partner to the world’s largest industry leaders, focusing on secure, scalable workplace technology and end-to-end project delivery.
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