IT Problem Management and Major Incident Coordinator

Grant Thornton UK LLP(2 days ago)

HybridFull TimeMedior$88,206 - $118,015 (estimated)Information Systems

About this role

This role is part of Grant Thornton's Service Management team and focuses on ensuring the integrity and resilience of IT services through problem resolution and incident management. The position involves coordinating with technical teams, maintaining process standards, and supporting certifications such as ISO 20000 and ISO 27001.

View Original Listing

Required Skills

ITIL
Problem Management
Incident Management
Root Cause Analysis
Service Management
ISO 20000
ISO 27001
Technical Support
Coordination
Communication

About Grant Thornton UK LLP

grantthornton.co.uk

Grant Thornton is one of the world's largest professional services networks of independent accounting and consulting member firms which provide assurance, tax and advisory services to privately held businesses, public interest entities, and public sector entities.

View more jobs at Grant Thornton UK LLP →