IN-Technical Architect - Cloud (Problem Manager, ServiceNow, Azure, Service Management, Incident Handling, SLA)
Blue Yonder(19 days ago)
About this role
The Technical Analyst specializes in managing Problem and Incident Management processes within the ServiceNow platform. They focus on incident resolution, root cause analysis, and process improvement to enhance IT service stability. The role requires coordination with technical teams and stakeholders to ensure effective incident and problem handling.
Required Skills
- ServiceNow
- Incident Management
- Problem Management
- Root Cause Analysis
- ITIL
- Monitoring Tools
- Dashboard
- Reporting
- Troubleshooting
- Agile
About Blue Yonder
blueyonder.comTransforming supply chains through an end-to-end platform for planning, execution, commerce and returns.
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