IT Service Desk Analyst
Harrods(5 days ago)
About this role
The IT Service Delivery Analyst at Harrods supports core service management processes, drives improvements through automation, and assists in service monitoring and reporting. The role involves coordinating with various stakeholders to ensure smooth operation of IT services and managing incident and change activities.
Required Skills
- IT Service Management
- Incident Management
- Change Management
- Reporting
- Communication
- Problem Solving
- Automation
- Service Monitoring
- Support Processes
About Harrods
harrods.comHome to over 3,000 brands, shop designer fashion and accessories, luxury beauty, fine jewellery and watches, food, furniture and more – in-store and online.
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