IT Service Desk Level 1

Jencap(19 days ago)

Houston, TXOnsiteFull TimeMedior$83,274 - $111,480 (estimated)Information Technology

About this role

A Service Desk Technician at Jencap Partners is an onsite IT support role based in the Houston, TX office supporting the company’s corporate operations and service teams. The position contributes to maintaining the technology environment and enabling business continuity while working within a collaborative, growth-focused culture. Jencap is a large wholesale insurance intermediary emphasizing teamwork and professional development.

View Original Listing

Required Skills

Hardware Support
Software Support
Mobile Devices
Printers
Zendesk
Customer Service
Windows Support
Office 365
Azure
Azure Virtual Desktop

+7 more

Qualifications

Bachelor's Degree in Computer Science or Related Field
HDI Certification
ITIL Foundations Certification
Technical Certifications (Preferred)

About Jencap

jencapgroup.com

Jencap is a wholesale insurance intermediary that provides specialty insurance solutions to retail agents and carrier partners. The firm offers program administration and access to specialty markets, combining underwriting expertise, distribution support, and claims/risk-management services to help agents place complex or hard-to-find risks. Jencap positions a technology-enabled platform and deep market relationships as tools to streamline placements and drive agents’ success. Their focus is on delivering tailored specialty products and operational support that expand agents’ capabilities and win business.