Jencap

IT Service Desk Level 1

Jencap(19 days ago)

Houston, TXOnsiteFull TimeMedior$83,274 - $111,480 (estimated)Information Technology
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About this role

A Service Desk Technician at Jencap Partners is an onsite IT support role based in the Houston, TX office supporting the company’s corporate operations and service teams. The position contributes to maintaining the technology environment and enabling business continuity while working within a collaborative, growth-focused culture. Jencap is a large wholesale insurance intermediary emphasizing teamwork and professional development.

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Required Skills

  • Hardware Support
  • Software Support
  • Mobile Devices
  • Printers
  • Zendesk
  • Customer Service
  • Windows Support
  • Office 365
  • Azure
  • Azure Virtual Desktop

+7 more

Qualifications

  • Bachelor's Degree in Computer Science or Related Field
  • HDI Certification
  • ITIL Foundations Certification
  • Technical Certifications (Preferred)
Jencap

About Jencap

jencapgroup.com

Jencap is a wholesale insurance intermediary that provides specialty insurance solutions to retail agents and carrier partners. The firm offers program administration and access to specialty markets, combining underwriting expertise, distribution support, and claims/risk-management services to help agents place complex or hard-to-find risks. Jencap positions a technology-enabled platform and deep market relationships as tools to streamline placements and drive agents’ success. Their focus is on delivering tailored specialty products and operational support that expand agents’ capabilities and win business.

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